Shipping Policy
At Cobronix, we work hard to provide fast, reliable shipping and a smooth customer experience from checkout to delivery.
Processing Times
Orders are typically processed within 1–3 business days after payment is confirmed.
During high-demand periods, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary depending on location and carrier availability.
Typical delivery estimates:
- United States: 5–12 business days
- International: 7–20 business days
Please note that shipping delays caused by carriers, weather, customs, or holidays are outside of our control.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Tracking updates may take 24–72 hours to appear after shipment.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
Cobronix is not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
If your tracking information shows delivered but you have not received your package, please contact the shipping carrier first.
Cobronix is not liable for lost or stolen packages confirmed delivered by the carrier, but we will do our best to assist you in resolving the issue.
Damaged Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with clear photos of the issue so we can review and resolve the matter.